Shipping & Returns

Shipping Policy

Dispatch generally takes 2-5 days for dispatch and 2-3 days for delivery. Please note that this may be slightly longer due to COVID - 19. 

UK - £2.99

International - £4.99

Shipping is free on orders over £100 - applied automatically in cart.

Satisfaction Guarantee

*We're confident that you will love your clothing and accessories from Willis & GIbbs, however, if for any reason you are unhappy with the quality of the garments of the design printing, you will be fully refunded for your order or offered a replacement free of charge.

Return & Exchange Policy

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

Please be aware that the colour of products can differ slightly between computers and screens. Therefore we are unable to accept returns based on colour differentials. 

WRONG ADDRESS

If you provide the wrong address, the order must be retuned to our fulfilment centre. We will then ship your order to the correct address. You will be liable for the cost to repost. 

GENERAL RETURNS

If you would like to return your order, please contact customer services and we will arrange your return. You will be responsible for the return and cost of shipment unless the order is damaged, incorrect or faulty. 

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